Join our team!

Are you a person who has a passion for making a difference in our community and thrives in an environment where you can fully utilize your IT skills?  Are you a technical problem solver with ERP/CRM admin experience?  Do you take pride in your customer service and communication skills?

If you answered yes to these questions, the Edmonton Community Foundation (ECF) is looking for you!

The Organization

Edmonton Community Foundation (ECF) is committed to building a vibrant city and enriching the lives of all Edmontonians. We do this by providing an average of over $30 million in community grants and scholarships each year, thanks to the generous support of thousands of donors. As the largest funder of the charitable sector in our City, ECF is in a unique position to address long-term, complex community needs by working with donors, charities, volunteers, government and community partners.

The Opportunity

Reporting to the Chief Financial Officer, the Senior Business Systems Analyst is responsible for the ongoing system administration, optimization and enhancement of our ERP and CRM platforms.  This includes leading and executing project work related to our Salesforce platform and portal, providing oversight for data integrity standards and optimization in Sage Intacct and Smart Simple and the development of process/procedure documentation to assist staff in utilizing these platforms.

This role also supports and leads other IT related projects and initiatives for ECF including the development and capture of system requirements for projects and significant application improvement requests; liaising between departments, IT Service Desk, and third-party vendors while managing/prioritizing workplan/actions; and creating and streamlining internal controls/processes for ongoing data management at ECF.

A critical aspect of the role is developing and maintaining key relationships across ECF, and with external user groups and third-party vendors in supporting the continuous development and enhancement of our business systems.


The ECF office is located downtown. Free parking is available. 

The Ideal Candidate

As the ideal candidate, you will have a university degree preferably in Computer Science, Finance or Business combined with a minimum of 5 years directly related work experience in supporting or administrating information technology or ERP systems; equivalent combinations of related post-secondary education and directly related work experience will be considered.

You are versatile with a combination of databases, platforms and systems and have experience in leading IT projects and utilizing project management methodologies.  Your work experience includes Salesforce system administration, preferably combined with Salesforce Administrator certification (ADM-201).  Experience with Sage Intacct administration is also an asset.

Additional requirements include:

  • superior analytical skills and problem-solving ability, including the ability to appropriately evaluate, assess and problem solve even when information is difficult to obtain, complex or ambiguous;
  • strong customer service skills;
  • demonstrated knowledge and experience in information, data management, process automation, analytics and/or computer systems;
  • highly degree of initiative and ability to work effectively as part of a team and independently with little supervision;
  • excellent verbal and written communication skills;
  • superior organizational and workload prioritization skills;.
  • ability to effectively and professionally present information and respond to questions from individuals or groups;
  • experience with data analytics and visualization platforms is an asset (eg. Power BI); and
  • experience in a non-profit environment is an asset.

If you have all these qualities and relish the opportunity to be part of an organization that truly makes a difference, we would like to hear from you.

Please note a hybrid work arrangement may be available, however, it will be expected that the selected incumbent be on site over the first 3 months as key relationships are established.

To apply for this opportunity please submit your cover letter and resume in strict confidence to jobs@ecfoundation.orgPlease note, the position will remain open until filled.  However, we will start to review applications January 10, 2024.

To learn more about the Edmonton Community Foundation please visit:

ECF is an employer that prides itself on diversity, equity, and inclusion in their hiring practices. ECF provides very competitive compensation and benefits. We thank all candidates for their interest in the Edmonton Community Foundation as an employer but only candidates invited to an interview will be contacted. No phone calls please.

Job Types: Full-time, Permanent

Salary: $66,000.00-$90,000.00 per year

Schedule: Monday to Friday (35 hours per week)

Benefits include:

  • Dental care
  • Extended health care (includes vision care, prescription drug plan, paramedical services)
  • Health Spending Account
  • Short/Long Term Disability insurance
  • Life insurance
  • Paid time off
  • RRSP contribution

Application deadline: Open until filled. Review of applications will commence January 10, 2024.